About

What I do

Stefan Rivera

Operations & Supply Chain Systems Leader with a track record of transforming warehouse operations into scalable, reliable, and data-driven enterprise platforms across LATAM.

I lead end-to-end WMS and enterprise application initiatives—implementations, process standardization, platform governance, and internal capability development—to reduce go-live timelines, lower vendor dependency, and improve operational stability.

Currently accountable for the Silver Bullet WMS platform across multiple countries, owning implementation strategy, regional standards, integrations, and the support model.

  • Focus: WMS, enterprise apps, integrations
  • Strengths: Process optimization, governance, leadership
  • Regions: LATAM (multi-country)
  • Tools: SQL/reporting, SAP ERP, integrations

Implementations & Standardization

Reusable configuration frameworks, regional standards, faster rollouts.

Operational Stability

Incident reduction, better controls, consistent execution across sites.

Governance & Reliability

Change management, best practices, long-term scalability and support.

Capability Building

Cross-regional training and knowledge transfer to reduce vendor dependency.

Download CV (PDF)

Experience

Professional experience

WMS Applications Manager — LATAM

Jul 2023 – Present

EFL Shared Services El Salvador, S.A. de C.V. (EFL Global) · El Salvador

  • Regional owner for Silver Bullet WMS across LATAM, accountable for strategy, standards, implementations, and support.
  • Lead end-to-end WMS deployments (including complex international/remote go-lives) and define reusable configuration frameworks.
  • Primary escalation point between Operations, Global IT, and external technology partners.
  • Drive internal capability building through cross-regional training, reducing long-term vendor dependency and support costs.

Head of Information Technology

May 2017 – Mar 2022

Manufacturas Plásticas S.A. de C.V. · La Libertad, El Salvador

  • Owned SAP ERP administration and evolution, aligning system capabilities with business and operational strategy.
  • Directed infrastructure, applications, and integration architecture for core business systems.
  • Optimized warehouse and supply chain processes through system-driven automation and end-to-end data integration.
  • Established enterprise systems governance and standards, improving reliability and long-term scalability.

Import / Export Manager (IT Lead)

Feb 2010 – Apr 2016

Unifi Central America Ltda. de C.V. · El Salvador

  • Built and managed the Import/Export function during organizational startup and growth in a free trade zone environment.
  • Authorized Special Customs Attorney, ensuring compliance and trade execution efficiency.
  • Designed and implemented inventory control and operational systems supporting warehousing and distribution.
  • Owned local IT operations in the absence of a formal IT department, ensuring availability, data integrity, and continuity.

Operations Manager

May 2005 – Feb 2010

IDEA El Salvador, S.A. de C.V. · El Salvador

  • Directed warehouse, import/export, administration, and customer service functions for country-wide 3PL operations.
  • Ensured customs compliance and regulatory execution, including authorization as Special Customs Attorney.
  • Implemented and optimized warehouse management and operational control systems.
  • Acted as the liaison between operations, systems, and compliance functions.

Contact

Let’s connect

Location

Santa Ana, El Salvador

Social

Email

info@stefanrivera.com

Loading
Your message has been sent, thank you!
© 2026 Stefan Rivera · Download CV